Personal Information is obtained directly or indirectly from Students, Parents, and Users through the Services. 

We work with partners and schools that provide Services as part of their curriculums to Students under 13, and we sell the Services directly to schools that use the Services for the benefit of, and allow use of the Services by, Students under 13.  In such cases, we rely on these partners and/or schools to obtain verified consent required by the Children’s Online Privacy Protection Act of the United States (“COPPA”) from the parents or guardians of such Students under 13 so that New Classrooms can either directly collect information from such Students or so that New Classrooms can receive such information from the applicable partner or school that collected such information.  We rely on such partners and/or schools to obtain this consent before New Classrooms directly collects Personal Information from such Students, or before the partner or school provides such information to New Classrooms (as applicable).  We collect only Personal Information set out in Section 1.A above (Student Personal Information) regarding Students under 13, whether collected directly or indirectly by New Classrooms. 

If you are a Parent of a child under 13 who attends a school where the Services will be provided to such child, you must provide verified parental consent for your child to use the Services, and you must be the actual Parent of the child in order to legally grant such consent under COPPA.  If you have additional questions on how this consent is obtained or can be withdrawn, please contact the school or partner directly.  Subject to certain limitations under law, you have the right to withdraw your consent to use of Student Personal Information or Parent Personal Information at any time by contacting us using the contact details in Section 13 (Contact Us).  If you revoke your consent or refuse to allow further collection of Personal Information, you must also contact the applicable school where the Services are being provided to your child as a Student.  Upon receipt of this request, we will delete any unaggregated, non-anonymized Personal Information we have in our possession regarding your child, and you and your child will not provide us with any more Personal Information thereafter (note, however, that we may suspend you and your child’s ability to use the Services indefinitely, until a new verified parental consent is received by the applicable school or partner).  As a Parent, you also have rights, as set forth in Section 4 below, to view, verify, and change or update any Student Personal Information collected by us about your child. We will need to verify the identity of anyone requesting information about a child under the age of 13 to ensure that the person is in fact the child’s parent or legal guardian.

Any collection of Personal Information from Students under the age of 13 by New Classrooms as described herein is done solely to provide the Services to partners and schools using the Services for such Students, as well as the individual Students themselves who are participating in the classes provided by such partners and schools.  We do not collect more Personal Information from Students under 13 than is necessary for us to do the foregoing.  New Classrooms requires such partners and schools to comply with COPPA.  Except as set forth in this Notice, New Classrooms does not otherwise knowingly solicit any Personal Information directly from, or otherwise knowingly use or disclose Personal Information of, Students under the age of 13.  In the event New Classrooms is made aware that it has collected Personal Information from a child under 13 in a manner that is inconsistent with COPPA, then we will delete this information as soon as practicable. 

We will not require a Student to disclose more information than is reasonably necessary to participate in the Services. Under COPPA, Parents have the right to:

To exercise your rights under COPPA, please contact us at 212-920-6130, via email at privacy@newclassrooms.org, or by mailing us at:

We do not foresee making any substantive decisions about Students, Parents or Users using automated means or profiling; however, we will notify you in writing if this position changes.

We may retain certain Personal Information as permitted by law. We provide support services to school partners, who may be educational institutions subject to the Family Educational Rights and Privacy Act (“FERPA”). Our school partners may have additional information on their compliance with FERPA in their own privacy policies.

New Classrooms collects information directly from Students, over the Internet, in the form of the interactions that Student makes when using Services. We refer to the resulting Personal Information as “Performance Data,” and it includes but is not limited to data on when a Student starts and stops a lesson, the responses a Student makes to questions asked, the timing of a Student’s responses, a Student’s choice of character and customizations, and the choice of lessons to play.

We also collect and use anonymized data such as statistical or demographic data (“Aggregated Data”). Aggregated Data may be derived from or include data collected through the Services but is not considered Personal Information under applicable law because this data does not directly or indirectly reveal Student, Parent, or User identity. 

If we combine or connect Aggregated Data with Personal Information so that it can directly or indirectly identify a Student, Parent or User, we treat the combined data as Personal Information which will be used only in accordance with this Notice. For New York City Schools Public Schools, please see Section 15.

We do not sell your Student Personal Information, Parent Personal Information, or User Personal Information to third parties, whether for monetary or other valuable consideration without your consent. However, as part of the Services and our other business activities, we may share your Personal Information with others in the following circumstances:

We have implemented reasonable and appropriate steps to protect Personal Information from unauthorized access or disclosure, improper use, unauthorized modification, unlawful destructions and accidental loss. We train our employees on data handling practices. In addition, New Classrooms and its business partners enter into confidentiality agreements which require that care and precautions be taken to prevent loss, misuse, or disclosure of Personal Information.

While we attempt to ensure the integrity and security of all Personal Information collected, held, or processed by us, please note that no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, although New Classrooms complies with its legal obligations with respect to the security of your Personal Information, we cannot guarantee its absolute security.

We have put in place procedures to deal with any suspected security breach that involves your Personal Information and will notify you and the applicable regulator of a suspected breach where we are legally required to do so.

New Classrooms retains Personal Information only as long as necessary to fulfill the purposes for which we have collected such information, including for the purposes of satisfying any legal, accounting or reporting requirements. We will destroy your data at any time upon request subject to certain lawful exceptions under applicable laws. Note that the destruction of your data will mean you may no longer be able to use the Services. 

Students, Parents, and Users who are residents of California also have the following rights under the California Consumer Privacy Act (“CCPA”), as amended and expanded by the as amended by the California Privacy Rights Act of 2020 (“CPRA”) regarding your Personal Information.

Students, Parents, and Users in the European Union (EU), the United Kingdom (UK) and Switzerland whose Personal Information we receive in the United States have the following additional rights:

You may exercise your right to access and erasure at any time by logging in to your Services profile and reviewing or deleting all provided Personal Information. Please note that the right to erasure is not absolute and it may not always be possible to erase Personal Information on request, including for example where the Personal Information must be retained to comply with a legal obligation.

If you have questions or require assistance in exercising your available rights, please contact us at please contact us at 212-920-6130, via email at privacy@newclassrooms.org, or by mailing us at: